Return Policy

Return Policies

What is the ZOARIX return policy?

ZOARIX sellers usually set their own return policies, so you will have to deal directly with them to work out returns, replacements, or refunds.

We hope it doesn't happen, but there may be an unfortunate occasion when something doesn't go quite right with your order from ZOARIX. The item you get may be missing parts, not work properly, or be defective in some other way. You may get the wrong item, or your order may not arrive at all. Fortunately, ZOARIX realizes that mistakes do happen sometimes, and so they've put a system in place to help you work with sellers to reach a reasonable arrangement for returning, replacing, or refunding an item.

If you have a problem with one of your orders on ZOARIX, your first step should be to contact the seller (or sellers) who sold you the item(s) in question. Try to reach an agreement with them on what a reasonable resolution would be, and then go from there.